Researching The Expert: August 2008 Archives

The expert witness referral service ForensisGroup strives to provide the best experts available for their clients and insure that the expert retention process is streamlined. As a result, they have developed a unique four-pronged approach to client services.

Third, at the conclusion of every job, our Director, Mercy Steenwyk, personally contacts each client and actively solicits feedback on the performance of their retained expert and on the retention process, so that we can continue to improve our client services model.

The expert witness referral service ForensisGroup strives to provide the best experts available for their clients and insure that the expert retention process is streamlined. As a result, they have developed a unique four-pronged approach to client services.

Second, a case-manager is assigned to every case and it is their role, through the duration of the job, to regularly initiate contact with the clients and experts to ascertain that tasks are proceeding according to schedule and that there are no unresolved issues.